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Your phone number

Store Name

Store Address/Location

Store Stock Unit or Store Display Unit

Cell Phone

Product Model Number (including all suffix codes on serial tag, for instance 01 / 02’)

Serial Number

Purchase Date

Description of symptoms / problem with unit / reason for service call

Please be as specific as possible when describing the issue. As opposed to saying, ‘fridge not cooling,’ say instead: Fridge error code E1. Freezer not cooling, fridge still operating at 7 degrees celcius. Feel free to likewise provide us with some context as to the nature of the call.